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Slip Up
So, today I went to the mall to do some returns (eyeshadows that weren't quite like the one I'm looking for), peruse the bargain books at the B. Dalton (picked up Schindler's Ark and Batman: No Man's Land for under $9.00), and grab some Chik-Fil-A for some lunch.
I started to leave, feeling pretty good about my excursion, when suddenly I'm falling. I was walking in the food court and someone had spilled some of their water and not bothered to clean it up.
I landed on one knee and then fell forward onto my palms, snapping my silver mesh bracelet which gouged my wrist a little. I also scraped up my knees a bit and now I'm feeling really sore.
The thing that pissed me off the most, though, was that I was holding a Coke to take back to work and when I fell it spilled all over my new books and, worse of all, my new Burberry bag that I just adore.
There were several people, though, that hurried over to help me and I found it so very kind of them. Two Elizabeth Arden ladies were on their lunch break and they helped me up and one of them went and got me another Coke. A little boy stopped and helped move my bags out of the way and several other people got napkins and the cleaning lady to clear up the mess. They were all so nice and I appreciated their help so much.
I called my mom to see how to get the stain out and she told me to go and report it to the customer service people. They called a security officer out and he wrote down my information and then seemed a little confused what to do next. I told him I thought that the people who saw it happen might be over there, so we went back to the food court. A nice elderly couple who saw the whole thing, acted as witnesses for me.
After that we went to the building manager's office where a few brusque ladies "helped" me out. They kept saying that since the mall is private property they can't promise anything. Really, the only reason I went through this to begin with is because I don't want to have to buy a new purse if the stains won't come out. I just bought the damn thing. Seems that the least they could do would be pay to get my purse cleaned (that is if it can be cleaned). And it seems that they could have been at least a little bit friendly to me.
Steven said he'd look at it tonight and see if he could get the stains out, so I'm crossing my fingers. My feet and back are definitely sore, so I think it's time to go lay in the nice, cool bed.
So much for a pleasant lunch!
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Comments
That sucks Kymberlie. Hope the stain comes out and I hope your scrapes heel up quick!
.: Nicole said on July 28, 2003 07:47 PM :: link it :.You poor thing! I did that the other day... I was walking in the middle of a rain storm and fell into this giant puddle of water and mud! Thank God I was on my way back to the hotel to change anyway...
.: Adelle said on July 28, 2003 08:22 PM :: link it :.Aw, that sucks! What kind of fabric is it? My Mom is the amazing master of getting out stains, and I would be happy to ask her.
Just tell Steven to stay away from it with the nailpolish remover... ;)
.: Christine said on July 28, 2003 09:06 PM :: link it :.I'm glad you have no broken bones! I hope the stain comes out and that you are doing ok. 
I'm always mortified when something like that happens. I fell twice on wet floors in the restaurant I used to work at.
I hope you get your purse fixed. If the mall refuses to help, you could always threaten to sue :)
.: theresa said on July 28, 2003 10:31 PM :: link it :.well at least you know there are three nice people out there willing to helped you out. glad your alright.
.: john said on July 29, 2003 01:59 AM :: link it :.damn, girl! when you fall, you fall. glad you're ok, though. i hope they pay not only for your purse, but the ruined books...
.: mikey said on July 29, 2003 02:36 PM :: link it :.I'm sorry you were hurt by that fall.
I can't believe that the brusque women at the building manager's office didn't offer to replace the purse, pay for cleaning, and repair/replace your broken jewelry and damaged books! Not so much as a nicety (well it would be *nice* if they did it out of niceness, but that's a longshot these days), but more as self-defense to a liability claim!
Very weird comment about "since the mall is private property they can’t promise anything". Seems like that would make them MORE liable...at least to me.
Get well soon, take a warm bath for your back *S*
Sherri
You're too early! Come back at July 28, 2003 07:05 PM to see this post.
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