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I Love Good Customer Service
At this time of year especially, good customer service can seem hard to come by. That's why I was particularly pleased with my latest transaction with Amazon.
I had ordered Young Frankenstein on DVD and Andrea Bocelli's CD Cieli di Toscana. I went to check when they would be shipped and despite both having the "Usually ships in 24 hours" blurb, delivery wasn't expected to happen for eleven more days. I was thinking of giving the CD to Steven for Christmas, so needless to say, I wanted my stuff here quicker. I called their customer service line and spoke to a nice young man who upgraded me to two day shipping for free to ensure that I would get my gift.
Here's to Amazon! Way to make the customer happy!
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Comments
Thank goodness someone out there is giving some. I've had a helluva time with ThinkGeek and Cafe Press!
.: robyn said on December 13, 2002 02:16 AM :: link it :.Yay for you! :)
Isn't it terribly sad that we celebrate the rarity of good customer service? It should be a given.
.: Jen said on December 13, 2002 06:04 AM :: link it :.There are a few good customer service people left in the world.,,,its unfortunate its not more common.
.: sphinx said on December 13, 2002 12:46 PM :: link it :.Good for you that you called, I emailed with a similar problem and haven't gotten a response yet.
.: carla said on December 14, 2002 01:24 AM :: link it :.You're too early! Come back at December 13, 2002 01:15 AM to see this post.
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