Neurotic Fishbowl: Damn Healthcare Industry

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Damn Healthcare Industry

As you might recall from the early days on my blog here, I've had stomach issues for a long time and finally decided to go see a doctor in early March about it. After an endoscopy it turns out I have gastritis (inflammed tummy) and acid reflux. The worst part of this whole ordeal has got to be the screw-ups with my bills.

My doctor is covered under my insurance but the group of doctors he works with is not. Inevitably, the bills get submitted under the group name, not the doctor name, so I have to call both the insurance company and the doctor's office and try and get it all straightened out.

The last go around was for $293 worth of lab work that should have been 80% covered, but of course, was shown as to be my responsibility entirely. The nice lady at the doctor's office finally argued with the insurance people herself and told me not to worry until I saw another bill from them. I get the statement of benefits today and it was like the heavens had opened up. I only owe $42! Yeah! I continue to go through the mail and get to another bill from my doctor for a $200 office visit from February. WTF? They're only supposed to be $15! Upon closer inspection, it too was submitted under the group name meaning that tomorrow I get to start the process all over again.

Since processing claims are these people's jobs, you'd think that maybe one of these might be right. Fucking healthcare industry. I could just scream.

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